FREQUENTLY ASKED QUESTIONS

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WHY CHOOSE OUR QUICK SHIP TILES?

  • Made in Mexico, for Mexico: Support local artisans while enjoying fast domestic delivery.
  • 2–3 Week Shipping: Skip the long lead times from the US, your tiles arrive fast and hassle-free.
  • Timeless Designs: Choose from our best-selling terracotta, Saltillo, glazed ceramic, and decorative tiles.
  • Perfect for Tight Timelines: Ideal for builders, designers, and homeowners on a deadline.

WHAT ARE THE DOMESTIC SHIPPING BENEFITS?

  • No customs delays
  • Lower shipping costs
  • Eco-conscious distribution from our Mexico-based facilities

HOW LONG DO "IN STOCK" TILES TAKE TO ARRIVE?

Our stock items are readily available to ship from Mexico.

Once you place an order, we estimate it to arrive in approx. 14 business days, depending on where you’re located.

WHEN DOES THE ESTIMATED TRANSIT TIME BEGIN?

The estimated delivery time begins on the day you place your order and can vary based on a few factors, like the day you order, how quickly we can inspect and process your items, the truck's departure schedule, border crossings, and when we hand things off to the carrier.

Once the shipping carrier has your materials, you can typically expect delivery in about 4-8 business days, depending on where you’re located. Don’t forget, the time it takes you to schedule the delivery also comes into play.

All in all, the whole process usually takes around 14 business days.

CAN TRANSIT TIMES BE RUSHED?

We believe in taking our time to ensure everything is prepared, packed, and shipped just for you.

While we don’t offer expedited options, our international shipping from Mexico is designed to be efficient and competitive, without compromising the quality of the process.