Once your order is ready for delivery -
Our team will send you a Calendly invite to schedule the delivery date and time. Please note a $100 storage fee per pallet monthly will apply if your delivery is not booked within two weeks from the date our team sent a Calendly invite due to our warehouse storage capacity.
On the day of delivery -
Our delivery driver will call the on-site contact 15-30 minutes before arrival. If you are not at the delivery site, the driver will go to the next stop, and your delivery will be rescheduled with additional charges. You must review your order and confirm that all items listed on your invoice are correct. If there are any discrepancies and/or damages at the time of delivery, make note of them on the delivery receipt.
CURBSIDE DROP-OFF (NO STAIRS) -
All deliveries are “CURBSIDE DROP-OFF” (NO STAIRS). We will unload the material where our driver can safely park. Our delivery driver is not allowed to bring the material by hand into your home or business. Make sure to have someone at the delivery address to sign off on the material at the scheduled time.
Where do we deliver and what is the cost?
-Within the red circle : Austin City Limit within 20 miles from our warehouse - $80 per pallet
-Within the black circle : Surrounding Cities outside our 20-mile radius - $220 per pallet
-LTL outside of 40 miles of Austin City Limit - $280 (1-2 pallets) / $350 (3-4 pallets)