Need Tile? We got you!
Quick Ship Special
While many things in our world have slowed down, we are dedicated to keeping your projects safely moving forward. Each week in April, we will feature a Clay Imports product and offer it at a special discount.
This last week, please enjoy select Encaustic Pattern Clay tiles at 50% off.
- Many of these low maintenance products are in stock and ready to ship within 2-3 business days!
- FREE next day no-contact curbside pick up at Austin warehouse
- FREE no-contact curbside deliveries in Austin.
- If products are out of stock, lead-time is estimated at 6-8 weeks and the 50% discount will apply.
For more info please see FAQ or reach out to us.
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Much like cement tiles, our “encaustic” clay tiles were designed with color and pattern in mind. However, unlike cement tiles, these tiles are kiln fired. The process of firing tiles results in a much denser composition, a less absorbent tile. Our encaustic patterns on clay are a low maintenance, handmade alternative to conventional cement tiles – think cement tile, only no sealing, and it won’t stain.
Many of these tiles are currently in stock and can ship within 2-3 business days anywhere in the Continental U.S. If a product is out of stock, the current lead-time for our made-to-order special is approximately 8 weeks. Please know that though our production processes are currently not affected, under the circumstances, we must be aware of all WHO and government guidelines. Upon completion of your order, we will then store your order at no additional cost at our warehouse until it is safe to ship to you.
If the tile you select is in stock, we can ship out your order within 2-3 business days. Transit time is usually 7-10 business days.
You may also schedule a free local next day pick up at our Austin warehouse or schedule a Free local Austin delivery.
If the tile you select is not in stock, lead-time is 6-8 weeks (please refer to FAQ 1 for more details). Once materials arrive to our Austin showroom, we will store it until it is safe to ship to you.
We will store your orders at no cost until the Austin Stay Home – Work Safe Order is lifted.
Yes! Under the current “Retail to Go” policy issued by the State of Texas, we offer safe contactless pick ups at our Austin Warehouse. Please select “Free Next Day Local Pick Up” at check out, to enjoy this service.
Yes, samples are available, and we encourage reviewing samples prior to purchasing to best understand the product. You can conveniently check out up to 5 samples online at 3-5 days free shipping anywhere in the Continental U.S. Are you in a rush? You can select UPS overnight shipping as well. Learn more about how to order samples here.
Yes, please submit shipping at check-out if you would like to receive your order as soon as local restrictions have been lifted. If you plan to do a free pick up in Austin once local restrictions are lifted, please choose at check-out: “Store at no cost at Austin Warehouse until shelter in place is lifted.”
Our Encaustic Pattern Clay tiles are suitable for many wall and flooring applications. This tile can perform in certain outdoor applications as long as it is not exposed to extreme freezing. This tile is not pool rated.
We recommend to order between 15%-20% overage to account for cuts and waste.
If you like to customize any of the current sale patterns, please reach out to our sales and design team at email@example.com or chat with us online. Lead-time for custom orders is 6-8 weeks, and are offered at regular retail price.
Please click on the tile product of your choice. Then input your needed square footage in the box as instructed. We recommend adding an additional 15% to your actual area to account for overage, cuts and waste.
If you do not know how many square-feet you need, please chat with one of our sales and design specialists or email firstname.lastname@example.org. We’re happy to help!
We recommend to use a 1/2″ Schluter Schiene in Satin Anodized Aluminium. This edging is paintable and a neat and clean look to finish your Clay installation
Do you need trim pieces? Chat with us online or email email@example.com to order.
This made-to-order special offer starts Monday, April 27 and ends on Monday, May 4, at 12pm CT.
All sales are final. Please review your order carefully as we do not accept any returns or exchanges on any of our products. Online orders can be cancelled 3 hours after receiving your confirmation email. To cancel your online order please email firstname.lastname@example.org. Please note that shipping charges cannot be refunded.
This made-to-order special discount cannot be combined with any other discount.
Yes, we do! Please chat with us online or email email@example.com with your project details. We’re happy to help any time.