How to Schedule a Design Appointment with our Tile Specialists

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How to Schedule a Design Appointment with our Tile Specialists
Book a Design Appointment to help you choose the right tile for any project! 

Do you want to learn more about our products? You can schedule an appointment to tour our ATX studio space or meet with us virtually from anywhere you want! We offer services to our trade members and homeowners working on their residential project.

How it Works

Book your Appointment! 

You can conveniently schedule an appointment through our booking page here. You will immediately receive a confirmation email, and a reminder email prior to your appointment. 

Get ready for your Appointment

Let’s get your creative idea flowing! For preparation we recommend confirming your project details. This can include information regarding 

  • Squarefootage needed 
  • Design inspiration
  • Specific tile selection if applicable

Studio Visit (No Consultation)

Did you schedule a Studio Visit (No Consultation)? This 20-minute time slot allows you to freely browse our collections. These appointments do not include a design consultation. Our friendly customer service specialist will greet you, make you a delicious coffee and offer you a refreshing Topo Chico. The space will be available to you during your entire scheduled time. Once you arrive feel free to browse the sample board wall and view product details using your phone or our Clay Imports device. If you need further assistance, our dedicated sales and design team will be happy to follow up on your visit. Just leave your contact info with our customer service specialist!

Virtual Session

Did you schedule a virtual session? Easy! Just log in Zoom at the time of your appointment from wherever you are, and your designated design representative will be there to start talking all things tile with you. 

ATX Studio Visit with Virtual Session

Did you schedule a ATX Studio visit with Virtual Session? Please come to our studio space at 12024 N Lamar Blvd, Austin, TX 78753 at the time of your appointment. Our friendly customer service specialist will greet you, make you a delicious coffee and offer you a refreshing Topo Chico. The space will be available to you during your entire scheduled time. Once you arrive feel free to browse the sample board wall and view product details using your phone or our Clay Imports device. Though our sales and design specialists will not be physically in the studio, they will be available during your visit virtually! For any design or product assistance, you can text, talk, or video chat with us at any time during your appointment. 

In-Person Design Appointments

Are you an industry professional looking for in-person personalized pro service? Our sales and design specialists will be happy to assist you in our ATX Studio in North Austin. Please provide as much information as possible about your current project and we will prepare the meeting space. For your convenience, we will provide project specific samples that you can review on the spot! 

How to Receive Samples

Samples are not available to take with you at the studio but we will send them to you directly at no cost. At the end of your virtual appointment, we will recap your project details and confirm which samples you need. We offer up to 5 free samples at no additional shipping cost for any virtual design appointment projects. Note* free sample shipping will not apply if there are more than 5 items in your cart or to products exceeding 12” – or to our breezy terracotta breeze blocks 🙂

You can also order samples online! To do so, just click the button “Add Sample to Cart” of the tile of your choice and you will be prompted to the checkout page. If you are ordering our #glazedterracotta, we recommend ordering at least 4 pieces to get an idea of the natural variation. When ordering multiples of one product, instead of adding samples to cart, just add the desired quantity to your cart and head to check out!

Now let’s get your project started! 

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